Frequently Asked Questions

For most of the Inland Empire we offer same-day service, and emergency calls are dispatched 24/7. During business hours you'll typically receive a written estimate within one hour of your request. Our Corona location gives us fast access to the 91, 15, and 71 freeways, so Riverside, Eastvale, Norco, Ontario, and north Orange County are quick trips.

Yes. If a door or gate failure leaves your property unsecured or blocks your operation, call our emergency line any time. We prioritize security exposures — a gate that won't close or a storefront that won't lock is treated as urgent, and we can secure the opening even when a full repair needs parts.

We're based in Corona, CA and serve Riverside County, San Bernardino County, and Orange County — including Riverside, Eastvale, Norco, Jurupa Valley, Moreno Valley, Ontario, Chino, Chino Hills, Rancho Cucamonga, Fontana, San Bernardino, Anaheim, Orange, Yorba Linda, and Irvine. See our full service area list.

Usually. Our trucks are stocked with the most common failure parts — springs, cables, rollers, hinges, closers, and commercial hardware. If a specialty part must be ordered, we'll secure the opening so your property stays safe and return as soon as the part arrives.

No. Estimates are free, written, and itemized. You approve the price before any work begins, and the final invoice matches the approved estimate unless you approve a change first. No trip fees hidden as "diagnostics."

It depends on the door type and the failure — a track realignment costs far less than a spring and cable replacement on a large roll-up. That's why every job starts with a free, itemized written estimate. You'll know the exact price before we start, and photos document the condition we found.

As a rule of thumb: if a repair costs more than half the price of a comparable new door, or the door has repeated failures, replacement usually wins on total cost. We give you both numbers in writing so you can decide — we never push replacement when a repair will hold.

Yes. Net terms are available for approved commercial accounts, property management companies, and multi-site operators, along with consolidated invoicing across locations.

Automatic sliding and swinging entrance systems (our core specialty), aluminum and glass storefront doors, roll-up and sectional warehouse doors, security gates and grilles, fire-rated doors, and loading dock doors and equipment. See the full services list.

We service and support Horton Automatics, Record, Gilgen, Motion Access, BEA, Camden, Allegion, and ASSA ABLOY equipment. Our technicians work on these systems daily at sites including Apple's Cupertino headquarters, Google, Kaiser, Morongo, and major bank branches — and all automatic door work follows AAADM safety standards.

Both. We install new roll-up, sectional, storefront, automatic, and gate systems — and because we also service them, we spec doors for the duty cycle your operation actually puts on them, not just the lowest bid.

Yes. Automatic sliding and swinging doors are serviced to AAADM safety standards, including sensor calibration and safety inspections — important for retail, medical, and office entrances with public foot traffic.

Yes. My Precision Doors is a licensed California contractor and carries full liability and workers' compensation insurance. Certificates of insurance are available on request for property managers and general contractors.

Every repair is backed by our workmanship warranty, and new parts carry the manufacturer's warranty. If something we repaired fails within the warranty period, we return and make it right at no charge.

Yes. We build quarterly, semi-annual, or annual preventive maintenance programs for facilities and property portfolios. Plans include documented inspections with photos, lubrication and adjustment, priority scheduling, and budget forecasting for upcoming replacements. Learn more.