Frequently Asked Questions

We offer same-day service across all of Southern California, and emergency calls are dispatched 24/7. During business hours you'll typically receive a written estimate within one hour of your request — our technicians are already spread across the region, from Los Angeles and Orange County to the Inland Empire and San Diego, not dispatched from one central office.

Yes. If a door or gate failure leaves your property unsecured or blocks your operation, call our emergency line any time. We prioritize security exposures — a gate that won't close or a storefront that won't lock is treated as urgent, and we can secure the opening even when a full repair needs parts.

All of Southern California — Los Angeles, Orange, Riverside, San Bernardino, Ventura, and San Diego counties. Our technicians are based throughout the region, not just one office, so most calls get a fast, local response. We will travel beyond SoCal for the right project, including multi-site and national accounts.

Usually. Our trucks are stocked with the most common failure parts — springs, cables, rollers, hinges, closers, and commercial hardware. If a specialty part must be ordered, we'll secure the opening so your property stays safe and return as soon as the part arrives.

No. Estimates are free and same-day estimates are available during business hours. You get an itemized written scope before any work begins — no surprise line items.

Yes — and it's something most companies simply can't do. With 20+ years of experience and thousands of repairs behind us, we can typically read a door or gate's problem from a photo or short video and give you an extremely accurate budgetary estimate right over text — no site visit required to get started.

It depends on the door type and the failure — a sensor recalibration costs far less than replacing an automatic operator or a fire-rated assembly. That is why every job starts with a same-day estimate and a written, itemized scope before we begin work. You will know the exact price before we start, and photos document the condition we found.

As a rule of thumb: if a repair costs more than half the price of a comparable new door, or the door has repeated failures, replacement usually wins on total cost. We give you both numbers in writing so you can decide — we never push replacement when a repair will hold.

Yes. Net terms are available for approved commercial accounts, property management companies, and multi-site operators, along with consolidated invoicing across locations.

Automatic sliding and automatic swinging entrance systems (our core specialty), aluminum and glass storefront doors, fire-rated doors and frames, memory care and delayed-egress entrances, and the full hardware set — closers, exit devices, locksets and panic hardware. See the full services list.

We are factory-trained on Horton Automatics, Record, Besam, ASSA ABLOY Entrance, dormakaba, ASI, and Motion Access operators, with BEA and Camden sensor and activation service. On the hardware side we work with Von Duprin, LCN, Schlage, and the wider Allegion line.

Both. We install new automatic sliding and swinging entrances, storefront systems, fire-rated door and frame assemblies, and memory care entrances — and because we also service them, we spec doors for the duty cycle your operation actually puts on them, not just the lowest bid.

Yes. Automatic sliding and swinging doors are serviced to AAADM safety standards, including sensor calibration and safety inspections — important for retail, medical, and office entrances with public foot traffic.

Yes. My Precision Doors holds California contractor license CSLB #1127194 (C61/D28) and carries full liability and workers' compensation insurance. Certificates of insurance are available on request for property managers and general contractors.

Every repair is backed by our workmanship warranty, and new parts carry the manufacturer's warranty. If something we repaired fails within the warranty period, we return and make it right at no charge.

Yes. We build quarterly, semi-annual, or annual preventive maintenance programs for facilities and property portfolios. Plans include documented inspections with photos, lubrication and adjustment, priority scheduling, and budget forecasting for upcoming replacements. Learn more.